Unified Communication

2017 Career Insights

Unified Communication solutions are becoming more relevant as the remote workforce increases and offices begin to collaborate on a global level. Businesses are looking to integrate a myriad of features and applications into a single platform with cloud technologies becoming the norm. Reports estimate that the demand for the Unified Communications Market to reach $96 billion by 2023.


Check out this helpful list of Best Unified Communications Certifications in 2017

  1. Avaya ACSS
  2. CCIE Collaboration
  3. CCNP Collaboration
  4. IBM Sametime
  5. MCSE Communication


6 UC Trends to Look Out for in 2017:

  1. Large Enterprises consolidate on one vendor while the SMB market sees fragmentation
  2. Cloud-first becomes the norm
  3. The arrival of APIs to embed UC features
  4. Next-generation whiteboards will enter meeting spaces enabling teams to project, manipulate and share content in real time with remote workers
  5. Video is moving beyond conferencing and becoming integral to digital transformation efforts to improve customer engagement and internal business processes
  6. Team chat is beginning to replace UC desktop applications for call, instant messaging and video chat


Best Video Conference Systems for Business 2017

  • ClickMeeting
  • Me
  • Skype for Business


Best Hosted VoIP Solutions for Business 2017

  • 8x8
  • Avaya
  • MS Skype for Business Voice
  • RingCentral
  • ShoreTel
  • Vonage


Best Phone Services for Business 2017

  • Nextiva Business Phone Service
  • RingCentral Office
  • ShoreTel Sky