Clinical Applications Coordinator Job Description Template

The clinical applications coordinator supports and administers the clinical software a healthcare organization depends on, acting as the bridge between clinical users and the technical teams. The role covers configuration, user support, training and coordination of changes, and it is often the first person a clinician contacts when something is not working as expected.

Typical Duties and Responsibilities

• Administer and support clinical applications day to day
• Coordinate configuration changes and their testing
• Provide support and training to clinical users
• Manage user access and role based permissions
• Coordinate upgrades and communicate their impact to users
• Document application configuration and support procedures
• Escalate and track issues with vendors
• Support data quality and reporting from clinical systems
• Participate in system implementation projects
• Gather user feedback and advocate for improvements

Education

• Bachelor’s degree in health informatics, information systems, nursing or a related field

Required Skills and Experience

• 2+ years supporting clinical applications in a healthcare setting
• Understanding of clinical workflows and terminology
• Experience with user support and training
• Ability to manage access control and its governance
• Good coordination skills across clinical and technical teams
• Careful change management in a live environment
• Clear documentation practice
• Understanding of PHI handling requirements

Preferred Qualifications

• Clinical background
• Experience with a major EHR platform