EHR Implementation Specialist Job Description Template

The electronic health record implementation specialist delivers new record systems into healthcare organizations, covering configuration, data migration, training and the intense period around go live. Implementations of this kind change how every clinician works on the same day, so the preparation and the support during transition matter as much as the technical build.

Typical Duties and Responsibilities

• Configure the record system to the organization’s requirements
• Plan and execute data migration from legacy systems
• Design and validate workflows within the new system
• Develop and deliver training for clinical and administrative staff
• Plan go live including support coverage and escalation
• Provide at the elbow support during and after transition
• Track and resolve issues raised during implementation
• Document configuration and produce handover material
• Coordinate with vendors and internal technical teams
• Support optimization in the months following go live

Education

• Bachelor’s degree in health informatics, nursing, information systems or a related field

Required Skills and Experience

• 3+ years implementing electronic health record systems
• Experience with configuration, testing and data migration
• Strong training and communication skills with clinical staff
• Understanding of clinical workflows across multiple departments
• Experience supporting a go live event
• Ability to stay effective during a high pressure transition
• Careful documentation and handover practice
• Willingness to travel or work extended hours around go live

Preferred Qualifications

• Certification on a major EHR platform
• Clinical background