Telehealth Solutions Architect Job Description Template

The telehealth solutions architect designs the systems that let care be delivered remotely, covering the platform, its integration with clinical systems, security and the operational model around it. The architecture has to work for clinicians under time pressure and for patients using unfamiliar technology on their own devices, which constrains the design considerably.

Typical Duties and Responsibilities

• Design telehealth architecture across platform, integration and infrastructure
• Integrate telehealth with scheduling, documentation and billing systems
• Design security and privacy controls for remote consultation
• Evaluate and select telehealth platforms and vendors
• Design for reliability across variable patient network conditions
• Plan capacity and scale for consultation volumes
• Support regulatory and reimbursement requirements in the design
• Design workflows for clinicians and patient facing journeys
• Establish monitoring for session quality and failure
• Document architecture and support implementation teams

Education

• Bachelor’s degree in computer science, health informatics or a related field

Required Skills and Experience

• 5+ years in healthcare technology architecture
• Experience with telehealth platforms and real time communication
• Strong understanding of EHR integration approaches
• Knowledge of HIPAA requirements for remote care
• Ability to design for unreliable patient side connectivity
• Understanding of telehealth reimbursement and regulatory constraints
• Experience evaluating and selecting vendors
• Clear architecture documentation

Preferred Qualifications

• Experience with a large scale telehealth deployment
• Clinical workflow background