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Our growing team is seeking an experienced professional with a passion for software development and continuous learning to serve as our new Technical Evangelist. A successful candidate should have a talent for expressing technical concepts in a clear, concise, and engaging way for an audience of developers, software architects, and other IT professionals. This role also works closely with the engineering and marketing teams to produce customer-facing technical content, as well as with internal teams to develop an in-depth understanding of the product and its documentation requirements.
Typical Duties and Responsibilities
- Develop high-quality technical content, including white papers, data sheets, blog posts, tutorials, product demos, and/or sample programs
- Provide technical assistance, information, and guidance to developers
- Deliver presentations and webinars on key technical topics
- Develop and deliver technical updates and customized training sessions or documents
- Collaborate with the marketing team to develop the technical content calendar
- Create diagrams and charts to deepen understanding of the technical content
- Serve as a subject matter expert and technical resource for both internal and partner teams
- Maintain and update product documentation to reflect changes in the product messaging
- Provide feedback to product teams to guide the direction of the data platform
- Build relationships within the technical community and across business groups
Education
- Bachelor’s degree in engineering, computer science, or a related field
Required Skills and Experience
- 3+ years of technical writing experience
- Experience working in a technical role
- Experience developing and editing both short- and long-form content
- Experience with development languages such as C#, R, Python, Java, and/or JavaScript
- Experience in cloud-based data management
- Experience working on a cross-functional team
- Knowledge of data management, processing, storage, analytics, and visualization
- Knowledge of machine learning, artificial intelligence, and IoT
- Ability to communicate complex technical information to both a technical and non-technical audience
- Strong organization and multi-tasking abilities
- Strong written communication, interpersonal, and presentation skills